lockbox

Release Date 

09/01/2021

Release Date 

06/10/2021

U.S. Citizenship and Immigration Services will offer filing flexibilities to provide relief to certain applicants and petitioners impacted by delays at a USCIS lockbox. These flexibilities only apply to benefit requests submitted to a USCIS lockbox and not to USCIS service centers or field offices.

The following temporary flexibilities are effective for 60 days from June 10 until Aug. 9, 2021:

Filing location for concurrently-filed I-140/I-485 petitions 

Unless there is an accompanying I-907 all I-140/485 concurrent filings must be filed at the lockbox addresses. Depending on the jurisdiction the filing must be sent directly to TSC or NSC.

Employers who are cap-exempt under INA § 214(g)(5)(A) or (g)(5)(B) filing H-1B petitions 

Contacting Lockbox on rejected applications

 Lockbox can be reached via lockboxsupport@dhs.gov. Applicants can mark outside the package “Attention supervisor” and include a copy of the email received from lockboxsupport@dhs.gov giving instructions to refile while re-filing a rejected case.  

 I-485 receipt for EAD and Advance Parole applications