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MY EAD renewal

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Name: 
***
Country: 
United States

MY EAD renewal was applied for and 6 months had passed and after several months worth of unanswered phone calls, I got someone at the switchboard who transferred me to the EAD department.
I was informed that my application was lost and a new one would need to be submitted or no new EAD.
After travelling all morning to Chicago and a fair bit of trying to
convince the door guy, i got in and the whole process took about 3 hours. They worked quickly once I showed up on thier doorstep.
Still, not too terribly impressed ( Chicago has a bad reputation for 'losing' peoples paperwork)

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