On March 1, USCIS began transferring certain cases to the Potomac Service Center (PSC) from other service centers to balance workloads. The affected casework includes Form I-765, Application for Employment Authorization, filed by F-1 and M-1 students seeking Optional Practical Training (OPT) and J-1 dependents.
How You Will Be Affected
If USCIS transfer your case, USCIS will send you a transfer notice. Your original receipt number will not change and the transfer will not delay the processing of your case.
The filing location and instructions for these forms will not change. Please continue to file the forms at the address listed under Where to File in the Form I-765 Instructions and on the Web page.
How to Track the Status of Your Case
Check your case status online with your receipt number. You can also sign up to receive automatic case status updates by email.
If you have any questions regarding your case, submit an inquiry online using e-Request tool or call the National Customer Service Center (NCSC) at 800-375-5283 (TYY 800-767-1833). When asking about your case status, please provide USCIS with your original receipt number and specify that your case was transferred to a new location.
If USCIS send you any notice (such as a Request for Evidence) please read the notice carefully and follow the instructions provided.
If you move while your case is pending, you must inform USCIS of your address change. You may file a change of address on USCIS website or by calling the NCSC. It is important that you notify USCIS of any address change as soon as possible, so that you continue to receive notifications from USCIS.
How to Fix Employment Authorization Document (EAD) Errors
If your Employment Authorization Document (EAD) card was approved by the PSC and contains incorrect information that you believe is due to USCIS error, please follow the instructions below:
Submit a letter that explains the error. Include the EAD card containing the incorrect information, documents showing that USCIS made an error (such as a copy of the application you sent to USCIS with your correct information, a copy of your birth certificate, with your correct name). Send your letter and supporting documents to the Nebraska Service Center at
U.S. Citizenship and Immigration Services
Nebraska Service Center
ATTN CCS Unit
PO Box 82521
Lincoln, NE 68501-2521
Please do not send the letter and card to the PSC. If USCIS made an error, you do not need to submit a new Form I-765 or pay a new filing fee.
Comments
Note: Unless the context shows otherwise, all answers here were provided by Rajiv and were compiled and reported by our editorial team from comments, blog and community calls on immigration.com. Where transcribed from audio/video, a verbatim transcript is provided. Therefore, it may not conform to the written grammatical or syntactical form.
EAD Processing DELAYED
Hi,
My name is Vishakha, recently graduated from Drexel University I applied for I765 ( F1 OPT ) in July, which was received on 07/25/2022. I have a job offer which I have been deferring for the past 4 weeks. I started to follow up with USCIS over the past 10 days, upon which I was assured to hear back from the office within seven days, which I did not.
This morning I learned that my case is still not being worked on; I am afraid this will affect my full-time offer. I am looking for an attorney to help follow-up with USCIS, hence reaching out to you for your help/guidance. PLEASE HELP
Thank you, Vishakha
Note: Unless the context shows otherwise, all answers here were provided by Rajiv and were compiled and reported by our editorial team from comments, blog and community calls on immigration.com. Where transcribed from audio/video, a verbatim transcript is provided. Therefore, it may not conform to the written grammatical or syntactical form.
EAD Processing DELAYED
This will require some discussion. Please contact your lawyers, or set up a consultation with us: https://www.immigration.com/our-fees
Note: Unless the context shows otherwise, all answers here were provided by Rajiv and were compiled and reported by our editorial team from comments, blog and community calls on immigration.com. Where transcribed from audio/video, a verbatim transcript is provided. Therefore, it may not conform to the written grammatical or syntactical form.
EAD card with typographic error
Hi, a friend of mine received EAD card with a typographic error. It was completely USCIS's fault. She sent it back along with supporting documents. It has been sixty days and she hasn't heard from them since, she never received an acknowledgment from USCIS and there is no case update. She called USCIS multiple times and raised online inquiries. All they say is they haven't received any card from her, but they tell her to wait. I would like to know if there's anything that could be done to get USICS attention on her case. If the card is lost, can she apply for a new one?
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