Ombudsman

USCIS Ombudsman’s recommendations on how to improve the asylum clock. Topics include clearly defining the agency roles, improving communication, providing notice to applicants, and more.

Please check the attached memo.

Teleconference Recap: Small & Start-Up Business Immigration Issues

Overview

On October 25, 2011, the Citizenship and Immigration Services Ombudsman's Office (Ombudsman's Office) hosted a public teleconference regarding immigration issues connected with small and start-up businesses. This teleconference is one in a series of events hosted by the Ombudsman’s Office to focus on immigration issues that affect small and start-up businesses. The first event was a listening session in Los Angeles, California on August 31, 2011 and included the SBA Ombudsman and a representative from the Department of Commerce’s SelectUSA program.

During this teleconference, the Ombudsman’s Office interviewed interviewed two officials from the Small Business Administration (SBA) Office of Advocacy, an independent office that provides a voice for small businesses to comment on the development of federal regulations. Dr. Winslow Sargeant leads the Office of Advocacy as Chief Counsel and Janis Reyes is Assistant Chief Counsel for labor, employment, and immigration law.

This teleconference also provided an open forum for listeners to discuss USCIS policies and practices impacting small and start up businesses. Leadership from USCIS Office of Policy and Strategy and Service Center Operations also listened in on the call to hear the public’s questions and comments.

Questions and Answers

Can you explain the work of the Office of Advocacy?

Dr. Sargeant explained that the Office of Advocacy advances the views and concerns of America’s 27.5 million small businesses before Congress, the White House, the federal agencies, the federal courts and state policy makers. Dr. Sargeant explained how his work with start-ups and small businesses helps him amplify the collective voice of small businesses around the country. He also emphasized the importance of recognizing that small businesses are the backbone of the economy. Dr. Sargeant also noted the intersection between small and start-up businesses and immigration.

Ms. Reyes explained that Congress created the Office of Advocacy in 1976 to ensure federal agency compliance with the Regulatory Flexibility Act (RFA). It currently has 12 attorneys who review proposed federal regulations. The Office of Advocacy is dependent upon information provided by small businesses in order to determine whether a proposed rule may unnecessarily burden small and start-up companies. Ms. Reyes noted that input from the small business community is crucial.

What is your role as Assistant Chief Counsel for labor, employment, and immigration law?

Ms. Reyes said that as Assistant Chief Counsel, she reviews federal regulations and legislation that relate to labor, employment and immigration issues. She also conducts outreach to small businesses, drafts public comment letters, and engages in interagency discussions on rules before they become public. For immigration-related regulations, the Office of Advocacy may work with DHS, the U.S. Departments of Labor, or, the U.S. Department of State.

How does the Office of Advocacy decide which regulations to focus on?

The Office of Advocacy relies upon input from the public on how a rule may impact a particular industry. Ms. Reyes emphasized that the Office of Advocacy is always interested in getting the perspective from small employers and their attorneys or agents. For regulatory issues listeners are concerned about, they may contact her via email at janis [dot] reyes [at] sba [dot] gov .

What is the difference between SBA, the SBA's Ombudsman's Office, and SBA's Office of Advocacy?

SBA provides a variety of programs to assist small businesses. The SBA Ombudsman’s Office helps small businesses when they deal with existing laws, already on the books including those with excessive or unfair federal regulatory enforcement actions. The Office of Advocacy, an independent office within the SBA, helps small businesses with proposed federal regulations rather than existing laws. The Office of Advocacy does not deal with SBA programs, and cannot, for example, help with a small business loan. Rather, the Office of Advocacy provides the small business community with a voice in the wider federal rulemaking process, ensuring that the concerns of the small business community are considered when federal agencies enact regulations that will affect small and startup companies.

What type of information does the Office of Advocacy need from small businesses regarding proposed rules?

Ms. Reyes responded that her office needs data on and concrete examples of the impacts that proposed rules have on the small business community. This information includes key points such as the number of small business that may be affected; the potential costs a small business may incur attempting to comply with the proposed rule; and how a proposed rule might change the way small organizations currently do business. Also, Ms. Reyes indicated that it is important to determine if there are ways that the agency could still accomplish its objectives while simultaneously minimizing the cost of the rule for small businesses .

How will the public know if a proposed rule is out for public comment?

Each Federal agency publishes a regulatory agenda twice a year listing rules that the agency plans to issue. Individuals may sign up for daily updates on new regulations from the Federal Register.

The Office of Advocacy’s website also provides many tools for small businesses to obtain information about new regulations, including: regulatory alerts, list serves, newsletters, and a blog.

The Ombudsman’s Office often hears from stakeholders regarding items that are not rules, such as policy statements, guidance, etc. Can someone contact the Office of Advocacy regarding those matters?

The Office of Advocacy generally deals with proposed rules affected by the RFA. However, people with questions about policy statements, guidance, etc should contact the Office of Advocacy regarding these items. It is possible that agency policy guidance should undergo notice and comment rulemaking. The Office of Advocacy always encourages agencies to analyze the impact of their guidance and policy on small businesses, even though they might not be subject to the RFA.

What are some examples of immigration regulations that the Office of Advocacy has been involved with recently?

Ms. Reyes shared the example of the H-1B visa program regulation for a lottery and registration phase. Under the proposal, employers would register for H-1B visas early, and winners of the early lottery could petition for an H-1B visa in April, when numbers become available for the following fiscal year. The Office of Advocacy hosted a roundtable of small businesses using H-1B visas, and, based on their feedback, the Office of Advocacy submitted a comment letter to USCIS expressing concerns that the registration process would cause administrative burdens and uncertainty for small businesses. The Office of Advocacy recommended that USCIS evaluate the potential impact of the rule upon small business and consider regulatory alternatives that might produce better outcomes. Ultimately, USCIS decided to postpone the issuance of a final rule.

Ms. Reyes also noted that the Office of Advocacy has been involved with the U.S. Department of Labor (DOL) H-2B regulations. The Office of Advocacy is concerned that DOL will finalize a rule that makes the process to hire H-2B workers more difficult. In addition, Ms. Reyes stated that the Office of Advocacy has worked on other immigration regulations such as the H-2A program (for temporary agricultural worker) and the J-1 visa program (for foreign exchange students).

Listeners also had an opportunity to call-in and ask questions or share their comments related to USCIS and SBA policies and practices that impact small and start-up businesses.

How small is a “small business” under the RFA?

The SBA's size standards define whether a business is "small" and thus eligible for government programs and preferences reserved for “small business” concerns based upon on the type of business and the location of the business, among other factors.

Have there been recent changes to USCIS regulations or policies for certain statuses like H-1B? Are there any exceptions made for small and start-up businesses?

Multiple callers noted concerns with current USCIS adjudications and shared that while their cases have not changed, they are now receiving more Requests for Evidence (RFEs) and denials. One caller noted that the amount of evidence requested in RFEs is often difficult to pull together for a small or start-up business that lacks expansive operations or a broad public profile. Another caller expressed concern that appeals made to the USCIS Administrative Appeals Office (AAO) take so long, they are not worthwhile for small businesses to pursue. Often, small businesses cannot afford to leave a position open for the lengthy period of time required to receive an AAO decision.

Has USCIS evaluated the impact of the Neufeld Memo when applied to small and start-up businesses?

Several callers expressed their frustration with USCIS guidance released January 08, 2010 titled, “Determining Employer-Employee Relationship for Adjudication of H-1B Petitions, Including Third-Party Site Placements:  Additions to Officer’s Field Manual (AFM) Chapter 31.3(g)(15)(AFM Update AD 10-24)”  (Neufeld memo). One caller stated that it is particularly difficult for self-petitioning H-1B workers to qualify as an employer under the Neufeld memo. The caller explained that this forces H-1B employees to continue to work for other companies in lieu of starting their own.

Another caller explained that the application of the Neufeld memo is often inconsistent and confusing, because some decisions focus on a couple of factors, yet wholly discount others. Many callers were frustrated by what they deemed a lack of consistency and accountability in USCIS adjudications for employment petitions.

What type of guidance do USCIS adjudicators receive on the different types of business plans that may accompany a business immigration filing?

The Ombudsman’s Office referenced some of the initiatives that USCIS has recently announced including the Entrepreneurs in Residence initiative, which is described as, “leveraging the expertise of industry leaders, to inform policy and adjudicator training, in order to better address the realities and needs of the business community.” Also, USCIS announced specialized training for L-1B adjudicators to reinforce the principles set forth in existing L-1B policy guidance. Many callers applauded these efforts, but expressed concern about realizing the goals of these initiatives.

If you have additional comments or questions to share on small and start-up business immigration issues, please email us at cisombudsman [dot] publicaffairs [at] dhs [dot] gov.

On June 20, 2011, the Citizenship and Immigration Services Ombudsman's Office (Ombudsman's Office) hosted a public teleconference regarding U nonimmigrant visas and interviewed U.S. Citizenship and Immigration Services (USCIS) and U.S. Department of State (DOS) officials.

Representing USCIS was Bryan Christian, Branch Chief, Service Center Operations, Scott Whelan, Adjudications Officer with Office of Policy and Strategy, and Colleen Renk Zengotitabengoa, Associate Counsel, Office of Chief Counsel. Representing DOS was Kevin Tierney, Post Liaison Officer for Latin America and the Caribbean of the Visa Office in the Bureau of Consular Affairs, and Rebecca Pasini, Deputy Visa Chief in Mexico City.

They explained and provided updates on the U visa process, as summarized below.

What is the difference between U nonimmigrant status and a U nonimmigrant visa?

Mr. Tierney explained that USCIS approves U nonimmigrant petitions for people who are in the United States and for those abroad. Individuals in the United States who have an approved petition are immediately granted U nonimmigrant status by USCIS because they do not need to process through the State Department to obtain a visa to enter the U.S. DOS, through its consular offices located in U.S. consulates and embassies abroad, will interview those overseas applicants with U nonimmigrant petitions approved by USCIS. If DOS finds the applicant admissible, DOS will issue a U nonimmigrant visa to authorize travel and entry into the U.S. Upon entry to the U.S., an overseas approved applicant has U nonimmigrant status. DOS and USCIS coordinate to timely process U nonimmigrant visa applicants and derivative family members.

How do I apply for U nonimmigrant status?

Mr. Whelan explained that an individual may petition for U nonimmigrant status by filing Form I-918, Petition for U Nonimmigrant Status, with USCIS. A petition for U nonimmigrant status requires an applicant to qualify as a victim of a criminal activity designated in INA section 101(a)(15)(U). The petition must also include a Form I-918, Supplement B, U Nonimmigrant Status Certification, signed by a Federal, State, or local law enforcement agency investigating or prosecuting the qualifying criminal activity.

How do I apply for a U nonimmigrant visa?

Mr. Tierney explained that individuals outside the United States must first file a petition for U nonimmigrant status with USCIS at the Vermont Service Center (VSC). Once USCIS approves a U nonimmigrant petition, applicants can seek a U visa through DOS. Mr. Tierney explained that DOS cannot issue a U nonimmigrant visa without an approved U nonimmigrant petition from USCIS.

When a U nonimmigrant visa applicant has an approved petition, s/he should contact the relevant U.S. embassy or consulate. All U.S. embassies and consulates have email addresses at which applicants may request information, as available on the DOS website. DOS emphasized that applicants should always be clear that they are seeking a U nonimmigrant visa when they contact U.S. embassies or consulates, because the U nonimmigrant visa is unique, with qualification requirements that are different compared with other nonimmigrant or immigrant visas.

Mr. Tierney noted that DOS has updated the DS-160 online application form to include a U nonimmigrant visa category. U visa applicants must follow normal appointment procedures.

Who can certify a U nonimmigrant petition?

Mr. Whelan summarized who can certify a U nonimmigrant petition including Federal, state, and local law enforcement agencies; judges and prosecutors; state and local Departments of Children and Families; and other Federal agencies, including most recently, the U.S. Department of Labor. However, each agency has the discretion to determine whether they will certify a U nonimmigrant petition, so certifications may vary.

Do local law enforcement agencies know they can sign U visa certifications? How do they get this information?

Mr. Whelan noted that there are a number of trainings on certifications available through USCIS and different non-governmental organizations. In addition, USCIS’ Office of Policy and Strategy and VSC offer training on U nonimmigrant petition certifications for law enforcement personnel. Any questions on training or requests for training can be sent to T-U-VAWATraining [at] uscis [dot] dhs [dot] gov.

Mr. Whelan also noted that if law enforcement agencies have questions regarding the U visa certification process, they can reach out to him directly at (202) 272-8137 or via email, Scott [dot] Whelan [at] dhs [dot] gov.

How are U visas processed by USCIS and DOS?

Mr. Tierney explained that USCIS and DOS’ Visa Office develop processing procedures in coordination with USCIS International Operations and the USCIS VAWA Unit at the VSC. The Visa Office then shares these procedures to USCIS adjudicators and all visa processing posts. The Visa Office, USCIS, and posts resolve issues with individual visa cases through email, phone calls, and constant communication.

Any approved U nonimmigrant applicant experiencing issues with DOS may contact Scott [dot] Whelan [at] dhs [dot] gov (Mr. Whelan).

If USCIS has already approved my U nonimmigrant petition, how can a consular officer deny my visa application?

Mr. Tierney explained that when USCIS approves the U nonimmigrant petition, it is confirming that the applicant meets the criteria to obtain U nonimmigrant status as a victim of crime. However, the petition process does not address eligibility for a visa, which a consular officer determines during the visa interview. When applying for a U visa to enter the United States, all grounds of inadmissibility still apply, except the foreign residency requirement. If an individual is inadmissible, the consular officer must refuse the visa application, and the applicant must seek a waiver from USCIS at the VSC.

Mr. Whelan explained that if a U nonimmigrant petition is approved while someone is already in the United States, USCIS may grant U nonimmigrant status, which permits the person to remain legally in the country. If the person leaves, however, s/he will have to qualify for a U visa to return. To obtain a visa, the person must apply online and schedule an appointment with the appropriate U.S. Embassy or Consulate.

Where do I apply for a waiver of inadmissibility for my U visa application?

Mr. Tierney noted that USCIS adjudicates all waivers for U visas at the VSC. DOS does not accept waiver applications. Mr. Whelan explained that an applicant must file Form I-192, Application for Advance Permission to Enter as a Nonimmigrant, with the VSC to waive each ground of inadmissibility. Each and every ground of inadmissibility must be waived before a consular officer may authorize issuance of a U nonimmigrant visa.

Are there any tips to provide applicants who are seeking to use the appointment-scheduling service with Mexico City?

Ms. Pasini noted that the U.S. Embassy in Mexico City is the largest U nonimmigrant visa processing center in the world. An appointment may be scheduled online. All applicants are required to fill out the DS-160.

On the day of interview, applicants must self-identify as a U nonimmigrant visa applicant when they arrive at the Visa Unit for their appointment. An advocate may contact the Embassy in advance to identify a U nonimmigrant visa applicant with an appointment via email. If a U nonimmigrant visa applicant is having difficulty with scheduling an appointment, is seeking tracking/status information, or has other questions for the U.S. Embassy in Mexico City, please contact mexico_visas [at] state [dot] gov.

Ms. Pasini asked that visa applicants understand that even if an applicant intends to request an emergency appointment, the applicant must make a regular appointment first. Please find more information on the website of the U.S. Embassy in Mexico City.

Is there a method for an applicant or an applicant’s advocate to speak with a live person at an embassy?

Ms. Pasini explained that the U.S. Embassy in Mexico City generally does not have the capacity to speak to individuals about specific visa cases; however the Embassy encourages U nonimmigrant visa applicants or their advocates to send questions and concerns to mexico_visas [at] state [dot] gov. She emphasized that the subject line should highlight the message as a U nonimmigrant visa inquiry and should include all contact information with relevant phone numbers and email addresses to ensure a response via email or telephone within 48 hours. If no response is received in this timeframe, Ms. Pasini suggested emailing again with a note in the subject line that this is a second request.

If an applicant is unable to obtain digital photos for the DS-160, are there any other ways to file photos?

The U.S. Embassy in Mexico City does live photo capture for all applicants between the ages of 7 and 79. Applicants younger than 7 and older than 79 do not need to provide digital photos. However, she explained they must provide a photograph that follows DOS photograph guidelines along with the DS-160. Visa applicants may submit hard-copy photographs with DS-160 visa applications at other overseas posts.

Is there any advice to provide applicants on how to ensure they are able to receive proper fingerprints in consulates?

Ms. Pasini emphasized that the U.S. Embassy in Mexico City does not take fingerprints if the applicant has a cut or scraped finger. In these cases, the Embassy will proceed with the visa interview, but will ask the applicant to return to have his/her fingerprints retaken. If this is likely to be a burden for the applicant and the applicant knows that s/he has a cut, the person should consider rescheduling the appointment.

Individuals must submit ink card fingerprints to USCIS before their U nonimmigrant petition is approved, or risk delaying the processing of their U nonimmigrant visa.

In Mexico City, applicants who need to submit their fingerprints can do so at the Embassy’s USCIS office on Mondays and Thursdays, from 9 a.m. to 1 p.m., without an appointment. Applicants who cannot visit during these hours can call the Embassy at 55-5080-2000 to request an appointment at the USCIS office. Even when ink card fingerprints have been submitted, it can still take time for USCIS to approve the U nonimmigrant petition and register it in the DOS-USCIS shared petition information system. The Visa Unit, however, cannot approve a U visa until the U nonimmigrant petition is approved.

What training is provided on the U visa to both consular and USCIS officers?

VSC adjudicators receive training on domestic violence issues and also participate in an annual training about victims of criminal activity. Consular officers cover the U nonimmigrant visa process during general training at DOS’ Foreign Service Institute. However, Mr. Tierney also explained that local embassies and consulates may provide more in-depth training to their officers and staff, depending on local conditions at a given post.

USCIS has a process of waiving the requirement for a passport in the context of the U visa. However, when someone abroad seeks to use that waiver to obtain a visa, DOS does not accept it. Could you please explain why? Are there fee waivers available for DS-232?

Mr. Tierney explained that DOS does accept passport waivers. Normally an applicant must have a legitimate reason for not obtaining a passport. If they simply did not apply for a passport, the U.S. embassy or consulate will direct the applicant to obtain a passport. On a case by case basis, DOS may use Form DS-232, Unrecognized Passport or Waiver Cases, to issue a U visa in the absence of a passport for U visa. Passport waivers must be approved through the Visa Office at DOS in Washington, DC. Mr. Tierney noted that DOS does not waive fees.

Ms. Pasini noted that in Mexico all children may obtain a passport, either with parental consent or by court order.

Callers also had an opportunity to ask questions, many of which are included below:

When should applicants file their U visa adjustment of status application?

An applicant with U visa status may file for adjustment of status after three years of continuous physical presence in the United States in U nonimmigrant status. Mr. Whelan explained that if U nonimmigrant status has expired, an applicant can file an adjustment of status application late based on the U nonimmigrant status as long as a Form I-539, Application to Extend/Change Nonimmigrant Status, is filed first and approved by the VSC. If an extension request is approved, the U nonimmigrant status has been extended and the applicant is eligible to file for adjustment. The VSC adjudicates both applications on a case-by-case basis.

What do I do if my derivative family member erroneously received a U visa with a Form I-929 approval?

Mr. Whelan answered that Form I-929, Petition for Qualifying Family Member of a U-1 Nonimmigrant, is used to request an immigrant visa for a family member who never held U nonimmigrant status. If any errors occur during the processing of this petition including erroneous receipt of a U visa, an applicant may contact theVSC at 802-527-4888 or at hotlinefollowupI918I914 [dot] vsc [at] dhs [dot] gov.

Can a consular officer re-adjudicate a Form I-192 waiver?

Mr. Tierney reiterated that consular officers do not adjudicate Form I-192 waivers. However, he explained that consular officers make determinations about whether an applicant has a ground of inadmissibility. Applicants must have each and every inadmissibility ground waived in order to be issued a visa by a consular officer. While an applicant may have received a waiver for one ground of inadmissibility, another separate ground may be found during a subsequent interview with a consular officer. The applicant then would be required to seek a new waiver for this ground of inadmissibility by filing another Form I-192 waiver with USCIS.

How does a mother with U nonimmigrant status in the United States apply for her child outside the United States?

Mr. Whelan explained that a child outside the United States must request consular processing after filing Form I-918, Supplement A, Petition for Qualifying Family Member of U-1 Recipient, as the derivative of a principal U nonimmigrant. After the child receives an approval notice from USCIS, s/he must schedule an appointment with the local U.S. embassy or consulate to begin consular processing for the U nonimmigrant visa. Ms. Pasini noted the importance of identifying the child as a U nonimmigrant visa derivative when scheduling the appointment.

What is the best way for derivatives abroad to provide their fingerprints?

Derivatives abroad can access fingerprinting services at USCIS offices co-located within U.S. embassies and consulates. In general, derivatives, or their advocates or guardians, may call or email the embassy for an appointment. Mr. Tierney and Ms. Pasini emphasized the importance of clearly noting in the call or email the purpose of the appointment and that the services are required for a U nonimmigrant visa derivative.

Is an I-918 Supplement B certification required for an application for U status? What if law enforcement refuses to certify it?

All petitions for U nonimmigrant status require certification by a qualifying law enforcement entity. Ms. Zengotitabengoa noted that this is a requirement in the law, which is implemented by submitting the certification form. Mr. Whelan said that if petitioners have issues with law enforcement agencies certifying petitions for U nonimmigrant status, they can provide the law enforcement agency with Scott [dot] Whelan [at] dhs [dot] gov (his contact information).

Is parental presence required for consular processing interviews? What if no parents are present in the country to attend?

Each consulate should be contacted directly to determine the policy on parental presence for consular processing interviews. This information also should be available on each consulate’s website. If no parents are present in the country to attend an interview, Mr. Tierney suggested that applicants make an appointment with the consulate, explain the situation, and request further guidance at that point.

If a U-1 minor principal turns 21 before adjusting, are his or her derivative parents still eligible to maintain derivative status and adjust three years later?

Ms. Zengotitabengoa explained that as long as the parent maintained a valid U nonimmigrant status for the continuous physical presence requirement, s/he is eligible to apply for adjustment after three years, and the child’s age will not have an impact.

What must a foreign national parent show when applying for U nonimmigrant status as an indirect victim based upon the sexual assault of their U.S. citizen child?

A petitioning parent must independently meet all of the eligibility requirements based on the harm to their child. There must be a showing of substantial harm to the parent themselves to qualify for U nonimmigrant status.

The following are selected questions that were received after the teleconference:

May an applicant apply for a Form I-192 waiver for unlawful presence prior to triggering the bar? Specifically, if someone is planning to travel and knows his or her departure will trigger the unlawful presence bar, is s/he able to file Form I-192, wait for approval, and then travel?

At this time, USCIS cannot pre-adjudicate an I-192 waiver of the unlawful presence inadmissibility ground prior to departure from the U.S. An individual may file Form I-192 after departing from the U.S. or may mail the application on the day of departure. Submitting the application on the day of departure would allow the VSC to adjudicate the waiver following the individual’s departure and, therefore, after the new inadmissibility ground has been triggered.

Before departing from the U.S., a service provider advised its client that s/he could file Form I-192 to waive an unlawful presence inadmissibility ground triggered by the departure. Was this advice correct?

Travel outside the U.S. while in U nonimmigrant status may have serious consequences if an individual has accumulated unlawful presence while present in the U.S because a departure can trigger the unlawful presence inadmissibility grounds. Service providers should be aware of these consequences prior to advising their clients about travel. Information regarding unlawful presence and inadmissibility may be found on www.uscis.gov.

<!-- end container -->

This Update provides helpful hints for U.S. citizens and non-U.S. citizens on when to change your address with the U.S. Citizenship and Immigration Services (USCIS) and do it.

Notifying USCIS of a Change of Address Is Important

It is the sole responsibility of the applicant/petitioner to ensure USCIS has the correct address information on file. For example, USCIS expects to adjudicate 750,000 family-based petitions on or before December 31, 2010. Adjudication of these filings can result in Requests for Evidence (RFEs), and most correspondence sent by USCIS is not forwarded even if a change of address was filed with the U.S. Postal Service. Generally, USCIS denies cases as abandoned when a customer fails to timely respond to an RFE. To ensure that USCIS correspondence is sent to the right address, those seeking benefits must take affirmative steps to notify the agency of address changes.

Change of Address Requirements: Differences between U.S. citizens and non-U.S. citizens

U.S. Citizens

Not required by law, but it's important that you report a change of address for pending cases.

1. Online: USCIS Online Change of Address
   OR
2. By phone: 1-800-375-5283.

Non-U.S. Citizens

By law, you must complete Form AR-11 to report any change in permanent address within 10 days.

1. Online: USCIS Online Change of Address (recommended)*
   OR
2. By mail: Download Form AR-11 and Instructions (PDF, 1 page - 370 KB)

Note penalty: Willful failure to give written notice to USCIS of a change of address within 10 days is a misdemeanor crime, and could also jeopardize the ability to obtain a future immigration benefit.

*The Ombudsman recommends reporting changes of address online. U.S. citizens will be brought directly to the page where they may update their address for any pending USCIS applications or petitions. Non-U.S. citizens will first be required to report changes of address by completing an electronic Form AR-11 (PDF, 1 page - 370 KB), and thereafter may separately update their address for pending cases.

Pending Cases with USCIS

U.S. and non-U.S. citizens can report a change of address online via USCIS Online Change of Address or by calling 1-800-375-5283. Non-U.S. citizens will still need to complete the AR-11 form noted above. Be sure to have the case number(s) ready.

Please note that the U.S. Postal Service does not forward most USCIS correspondence.

Additional Information About Changing Your Address with USCIS

• USCIS Customer Guide M-588 (PDF, 2 pages - 1.2 MB)
• How Do I Report a Change of Address to USCIS?

<!-- end container -->